Pre-Order Policy and Paypal Payment Policy

Pre-Order Policy

*PRE-ORDERS PAID WITH PAYPAL WILL BE CHARGED IN FULL*

What is a pre-order?

Simply put, a pre-order is an order you can make for a new item before it is in stock and available for delivery.

 

When is Payment for pre-orders due?

Pre-orders are to be paid in full within 48 hours after product is in-stock.  If an order is not paid in full within 48 hours we will cancel out that order and it will go to the next person on waitlist (if there is one at the time).

Am I guaranteed to get an item in the promised shipping period or availability date?

No, when an item opens for pre-order, we don't always have the full details on availability. Generally speaking, the estimated arrival date is accurate. However, it’s not uncommon for manufacturers to miss dates of delivery. You can always check the product item page for the most up to date information on availability.


Do you charge my credit card at the time of purchase or when the item ships?

There is no Initial deposit for your pre-order.  When the item is ready to be shipped to us from the distributor we will then charge your card. You will get an email 2-3 days prior to us charging your account.  NOTE: paying by PayPal requires the full amount to be paid upfront so we encourage you to use a credit card to secure your pre-order.

How long will it take to ship out my pre-order once an item is received?

We begin filling pre-orders the day we receive the items. We process and ship orders 7 days a week so in most instances you can expect to receive your shipping notification in one or two business day.